GENERAL TERMS & CONDITIONS
• We offer free shipping on all domestic order placed through our website (US Continental only).
• All orders are shipped within two business days of your order receipt via First Class Mail or Priority Mail from the US Post Office. You can expect your order to arrive within 4 to 6 business days.
BabyGiraffe, LLC does not vouch for, and is not responsible for, the accuracy of data about you that may be supplied to us through your email or through any other submission of personal information through this web site.
30 DAYS MONEY BACK GUARANTEE & RETURN POLICY
We offer a “no question asked” 30 days money back guarantee on all purchases made through our website. If you are not 100% satisfied with your purchase, you can return your order to us for a full refund, as long as :
• The product is unused and in the same condition as received.
• The product is returned full and in its original packaging.
• The product is returned within 30 days of original invoice date.
• The product is returned with a copy of your PayPal order receipt or email.
• The product is returned to Clip-N-Clamp, PO Box 1234, Los Angeles, CA 90036
• Once your product has been received and inspected, and complies with our return policy, we will then process your return and refund your credit card account automatically within 5 business days. Depending on your credit card company, credit may take 2 to 10 business days to appear on your account.
90 DAYS LIMITED WARRANTY
We offer a 90 days limited warranty on all Clip-N-Clamp products against defect in workmanship and material, under normal use and conditions. This 90 days period starts from the original invoice date.
Should service be required during the warranty period, we will at our sole discretion either replace or repair the Clip-N-Clamp product(s) at no charge to you, subject to verification of the defect. To proceed under this limited warranty policy, you must first send us a warranty request that states exactly the problem or issue with the unit(s), a copy of the original invoice or purchase receipt, and your name, address, phone number and email address, if available. Upon receipt of your warranty request, we will contact you within 5 business days to proceed with the return or exchange of the Clip-N-Clamp product(s).
Send warranty request either via :
• an email to firstname.lastname@example.org
• by mail to Clip-N-Clamp, PO Box 1234, Los Angeles, CA 90036
• or by using the Contact Us form from our website.
This warranty is valid only if the product is used for the purpose for which it was designed. It does not apply to:
1. Damage or loss caused by negligence, misuse, accident, improper installation or operation.
2. A defect that has been caused by modification or repair other than through Clip-N-Clamp.
3. Any liability for incidental or consequential damages.